Privacy Policy

Website: https://gymgurus.fit/
Business name: GymGurus (“GymGurus,” “we,” “us,” “our”)
GymGurus respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you visit our website or use our services.

1) Information We Collect
We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties (as applicable).
A) Information you provide
Depending on how you interact with us, you may provide:

Contact details (e.g., name, email address, phone number)
Account details (e.g., login credentials if accounts are offered)
Booking or inquiry details (e.g., preferred times, goals, messages)
Fitness-related information you choose to share (e.g., goals, injuries, training history)
Payment information (if you purchase services)

Note: Payments are typically processed by third-party payment processors; we generally do not store full card numbers.

 

B) Information collected automatically
When you use the site, we may automatically collect:

Device and usage data (e.g., IP address, browser type, pages viewed, time spent, referring page)
Approximate location (derived from IP address)
Cookies and similar technologies (see “Cookies & Tracking” below)

C) Information from third parties
We may receive information from:

Analytics providers (e.g., site usage metrics)
Advertising platforms (if we run ads)
Booking, CRM, email, or payment providers (if integrated)

2) How We Use Your Information
We use information to:

Provide and operate the website and services (e.g., respond to inquiries, schedule sessions)
Communicate with you (e.g., confirmations, updates, support)
Process transactions (if applicable) and prevent fraud
Personalize experiences (e.g., tailoring recommendations or content)
Improve our site and services (analytics, troubleshooting, testing)
Market our services (where permitted by law; you can opt out—see below)
Comply with legal obligations and enforce our terms

3) Legal Bases (for EEA/UK Users)
If you are in the EEA/UK, we process personal data under these legal bases:

Contract: to provide requested services
Legitimate interests: to operate, improve, and secure our business
Consent: for certain marketing and cookie uses where required
Legal obligation: to comply with applicable laws

4) Cookies & Tracking Technologies
We use cookies and similar technologies to help the site work, understand usage, and (as applicable) support marketing.
Types of cookies we may use

Strictly necessary: required for core site functionality
Performance/analytics: helps us understand how visitors use the site
Functional: remembers preferences
Advertising (if used): helps measure and improve ads

Your choices
You can control cookies through:

Your browser settings (block/delete cookies)
Any cookie banner/consent tool we may provide (where required)

Blocking cookies may affect site functionality.

5) How We Share Your Information
We may share information:

With service providers that help run our business (e.g., hosting, analytics, email, booking, payment processing, customer support tools)
With professional advisors (e.g., legal, accounting) as needed
For legal and safety reasons (e.g., to comply with law, protect rights, investigate fraud)
In a business transfer (e.g., merger, acquisition, or asset sale)

We do not sell your personal information in the traditional sense. If we engage in activities that may be considered “sharing” under certain privacy laws (e.g., cross-context behavioral advertising), we will provide any required opt-out mechanisms.

6) Marketing Communications
If you opt in (or if permitted by law), we may send promotional emails or messages. You can opt out at any time by:

Using the unsubscribe link in emails, or
Contacting us at: [privacy@gymgurus.fit] (replace with your real contact)

Even if you opt out of marketing, we may still send non-promotional messages (e.g., service updates, booking confirmations).

7) Data Retention
We keep personal information only as long as necessary to:

Provide services you requested
Meet legal, accounting, or reporting obligations
Resolve disputes and enforce agreements

Retention periods vary depending on the type of data and why we collected it.

8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9) Your Privacy Rights
Depending on where you live, you may have rights to:

Access the personal information we hold about you
Correct inaccurate information
Delete your information (with certain exceptions)
Object to or restrict certain processing
Withdraw consent (where processing is based on consent)
Data portability (where applicable)

To exercise rights, contact us at: [privacy@gymgurus.fit].
California notice (if applicable)
If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of certain sharing. We will not discriminate against you for exercising these rights.

10) Children’s Privacy
Our website and services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child provided us personal information, contact us so we can delete it.

11) International Data Transfers
If you access the site from outside the country where our servers or service providers are located, your information may be transferred internationally and processed in other jurisdictions. We take steps designed to ensure appropriate safeguards for such transfers where required.

12) Third-Party Links
Our site may link to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date” above. Material changes may be communicated through additional notice as required.